REFUND POLICY
We take chargebacks seriously and have implemented a strict policy to prevent fraudulent claims. If you dispute a charge through your bank or payment provider without first contacting us to resolve the issue, we reserve the right to challenge the dispute and provide evidence that the transaction was legitimate.
Unauthorised Transactions: If you suspect that a payment was made without your consent, please contact us immediately. We’ll investigate the issue and, if necessary, collaborate with your payment provider to resolve it. However, if we determine that the transaction was authorised and legitimate, we won’t be able to process a refund.
Fraudulent Chargeback Claims: Filing a chargeback without a valid reason or after receiving the service you paid for is considered fraudulent. If we receive a chargeback request for a completed service, we’ll provide documentation, including order details, timestamps, and communications, to contest the claim. Additionally, we may take further action, such as restricting your access to our services or pursuing legal remedies if necessary.
To avoid unnecessary disputes, we encourage customers to reach out to our support team before initiating a chargeback. Many issues can be resolved quickly through direct communication. If you’re experiencing problems with our service, please give us a chance to address your concerns before contacting your bank.
By using our services, you agree to adhere to our chargeback policy. We appreciate your cooperation in maintaining a fair and transparent process for handling payments and refunds.
CUSTOMER SUPPORT AND DISPUTE RESOLUTION
We are committed to ensuring customer satisfaction and resolving any issues promptly. If you have concerns or disputes about our services, follow these steps to reach a resolution:
1. Contact Our Support Team: If you encounter any issues, reach out to our customer support team via email or live chat. We aim to respond promptly and provide a resolution within a reasonable timeframe.
2. Provide Necessary Documentation: To help us resolve your concern efficiently, please provide relevant details, such as order confirmation, proof of payment, and screenshots (if applicable). This information will aid our investigation and address your issue effectively.
3. Escalation Process: If you are not satisfied with the initial resolution, request an escalation. Your case will be reviewed by a senior representative who will thoroughly examine the issue and provide a final decision.
4. Alternative Dispute Resolution: If we are unable to reach a satisfactory resolution, consider seeking mediation or other alternative dispute resolution methods before pursuing legal action. We prioritise resolving conflicts fairly and efficiently whenever possible.
Your trust and satisfaction are our top priorities. We appreciate your patience and cooperation in resolving any concerns you may have.
REFUND APPROVAL AND PAYMENT PROCESS
At Artificial Intelligence 6, we strive to streamline the refund process. Once a refund request is approved, the following steps will ensure a timely return of funds:
- Approval Notification: We will promptly notify you of the approval of your refund request.
After carefully reviewing your refund request, we’ll send you an email notification regarding our decision. If the refund is approved, we’ll provide you with the refund amount and the estimated processing timeline. If your request is denied, we’ll clearly explain the reasons and offer alternative solutions if possible.
Refund Processing Timeline:
The time it takes for your refund depends on your payment method and financial institution. Here’s an estimated timeline based on different payment methods:
- **Credit/Debit Card Payments:** Refunds usually take 5 to 10 business days to reflect in your account, depending on your bank’s policies.
- **PayPal or Digital Wallet Payments:** Refunds are usually processed within 3 to 5 business days and will be credited back to the original payment method.
- **Bank Transfers:** If you made a direct bank transfer, the refund process may take 7 to 14 business days, depending on banking procedures.
- **Cryptocurrency Payments:** Refunds for cryptocurrency payments will be issued at the current market rate and processed within 3 to 5 business days.
- **Other Payment Methods:** If you used an alternative payment method, we’ll provide you with a specific timeline based on the payment provider’s policies.
Refund Method:
Refunds will always be issued to the original payment method used for the purchase. If the original payment method is no longer available, we may need additional information to process the refund through an alternative method.
Partial Refunds:
In some cases, a partial refund may be issued if only a portion of the service was used or if the refund request falls under specific terms outlined in our service agreement. The exact refund amount will be determined based on the service usage and other relevant factors.
Currency and Exchange Rates:
All refunds will be processed in the same currency used for the original transaction. If currency conversion is necessary, exchange rates at the time of the refund will apply. We’re not responsible for any differences in refunded amounts due to fluctuating exchange rates or financial institution fees.
EXCEPTIONS TO THE REFUND POLICY
While we strive to accommodate refund requests fairly, some services or products are non-refundable. These include, but are not limited to:
- Downloadable digital products (eBooks, videos, software, or online courses) once accessed.
- Customised or personalised services that have already been fulfilled.
- Subscription fees after a billing period has begun. Customers must cancel before the renewal date to avoid charges.
- Promotional or discounted purchases that explicitly state they are non-refundable.
If a service or product falls under the non-refundable category, this information will be clearly communicated before purchase.
CUSTOMER COMMITMENT AND TRANSPARENCY
At Artificial Intelligence 6, we take customer satisfaction seriously and value transparency in all our processes. Our refund policy is designed to be fair, ensuring that customers receive appropriate resolutions while maintaining the integrity of our business.
If you have any questions regarding your refund request, you can reach out to our support team at [email protected] for further assistance.
REVIEW PROCESS
Initial Assessment:
When we receive a refund request, our team thoroughly checks all the information to ensure its accuracy. This is the first step in our refund process, aimed at verifying the legitimacy of the refund and confirming that the sale was conducted correctly. You can conveniently submit your refund request through the official channels provided by Artificial Intelligence 6. These channels include emailing [email protected] with “Refund Request” as the subject or contacting our customer service team via the provided telephone number. This initial step is crucial for us to handle your request promptly and efficiently. We strongly advise you to keep all relevant documents and details about your purchase, as they can significantly expedite the review process.
Once a refund request is under review, our team meticulously examines every detail, ensuring that everyone is treated fairly and that our interests are protected. We firmly believe in the importance of open communication, so customers can expect regular updates on the status of their refund request. We understand the significance of building trust with our customers, and we are committed to resolving each refund request fairly and transparently. Should you have any questions or require further assistance, our dedicated customer support team is always available to provide support.
If additional information is required, the company will contact the customer within two weeks. The customer must provide this information within a fortnight to assist the company in making a decision regarding the refund. The customer will receive an email notification of the decision regarding the refund within five working days, or within five working days if the company deems it unnecessary to seek further information.
In certain instances, Artificial Intelligence 6 may have the discretion to initiate a refund without prior customer consent. Once a refund decision has been made, it will be processed as swiftly as possible and within ten working days. Please be informed that refund requests may be declined if they are submitted after the stipulated timeframe for refunds has elapsed or if the customer fails to provide the requested information.
FINAL DECISION AND REFUND ISSUANCE
Once all necessary checks and investigations are complete, Artificial Intelligence 6 will make a final decision regarding the refund request. Customers will receive a formal notification via email, clearly stating whether the refund has been approved or denied.
If approved, the email will include details such as the refund amount, the payment method used at the time of purchase, and the expected processing time.
If denied, the email will outline the reasons for the decision and, where applicable, suggest alternative resolutions or support options.
Our goal is to ensure that all customers receive a fair and transparent decision, with clear explanations and guidance on any further steps they may need to take.
Refund Disbursement
If a refund is approved, the funds will be returned to the original payment method used at the time of purchase. Below is an estimated timeline for different payment methods:
• Credit/Debit Cards: 5 to 10 business days.
• PayPal/Digital Wallets: 3 to 5 business days.
• Bank Transfers: 7 to 14 business days, depending on bank processing times.
If the original payment method is no longer available, alternative refund options may be provided, such as store credit or an alternative payment method.
Partial Refunds and Adjustments
In some cases, a partial refund may be issued if:
• A service was partially used before cancellation.
• A product was purchased at a discount with specific non-refundable terms.
• The request falls under a specific exception in our refund policy.
If a partial refund is granted, the customer will be informed of the exact amount and reason for the adjustment.
DISPUTE RESOLUTION AND ESCALATION
At Artificial Intelligence 6, we prioritise resolving refund-related disputes fairly and efficiently. If a customer has a disagreement with our refund decision, they can initiate a review or escalate the issue to our dispute resolution team by following these steps:
- Submit a Dispute Request: Send an email to support@Artificial Intelligence 6.com with a subject line that clearly states “Refund Dispute - [Your Order Number].” Attach any supporting documents relevant to the dispute.
- Secondary Review: A senior representative will thoroughly review the case within 7 business days and provide a final decision.
- Alternative Resolution: If a refund is still denied, we will explore alternative solutions, such as service credits, discounts, or other compensatory measures, depending on the circumstances.
OUR COMMITMENT TO CUSTOMER SATISFACTION
At Artificial Intelligence 6, we place great value on our customers and are committed to providing the best possible service. Our refund policy is designed to be straightforward, fair, and efficient, ensuring that all refund requests are handled with professionalism and transparency.
We appreciate your trust in us and will always strive to resolve any issues in a manner that respects both our customers and our company’s policies. If you have any questions or require further assistance, please don’t hesitate to contact our customer support team at [email protected] or give us a call at +0000000000.
POLICY AMENDMENTS AND CUSTOMER NOTIFICATIONS
Policy Updates and Customer Awareness
At Artificial Intelligence 6, we are committed to continuously improving our services and ensuring that our policies align with industry standards and customer expectations. We reserve the right to modify, update, or amend this refund policy at any time, based on various factors such as:
- Changes in our services, including new features or product adjustments.
- Legal or regulatory requirements that impact refund procedures.
- Market conditions that necessitate policy revisions.
- Customer feedback that helps us enhance clarity and fairness.
Whenever we update this policy, the latest version will be prominently displayed on our website, and, where applicable, communicated via email to our customers. We strongly encourage all users to regularly review our refund policy to stay informed about their rights and obligations.
Transparency and Customer Communication
We are dedicated to open and honest communication regarding any policy amendments. If you have any concerns or require clarification about how changes may affect you, our customer service team is more than willing to assist you. We firmly believe that clear policies build trust and confidence, ensuring that our customers always feel supported and well-informed.
CONTACT INFORMATION AND SUPPORT
For any inquiries, refund-related concerns, or policy clarifications, please reach out to us through the following channels:
- Email Support: [email protected]
- Customer Service Hotline: +0000000000
- Website & Self-Service Portal: caredropboks.com
Official Communications & Notices
For service cancellations, refund requests, or disputes, please ensure that all requests are submitted through the appropriate channels listed above. Our team is available to assist you throughout the process and provide timely support.
At Artificial Intelligence 6, customer satisfaction is our top priority. We are committed to helping you and ensuring a smooth and hassle-free experience for all our users.
Customers can send notices, inquiries, or complaints via:
Email: [email protected]
Phone: +0000000000
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Website URL: caredropboks.com
Company Name: Artificial Intelligence 6
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Last update: 10.03.25